If you have read my previous posts on this matter you will know that Samsung, after 2 months, finally replaced my new Tv with a used one. I called them and they claim the TV is new. Yet, when I ask them to verify the serial number,they cannot.
How can they know the plasma tv they sent me was new, when they do not even know its serial number?
The fact is they are lying to me and it would not be the 1st time. Now they want me to send them pictures as proof that the tv is used.
This is apparently just another ploy to stall me. Therefore, I decided to sell the used TV they sent me. I lost $1000.00 in the deal.
I learned my lesson and I hope you have learned something from reading these articles on plasma tv.